What’s New at Shopify?

Store credit gives you powerful ways to drive customer loyalty and retain more GMV. You can drive repeat purchases by offering store credit for birthdays, loyalty programs, or cash back campaigns and convert returns into future purchases by refunding to store credit, ensuring that revenue stays with your business rather than leaving with the customer.

With Store Credit starting to roll out with Shopify POS v10.2+, your customers enjoy true shopping flexibility across all your channels. Customers can earn and spend their store credit seamlessly whether they're browsing your online store or shopping in-person at your retail location.

Using Store Credit on POS
To set up store credit for POS:
1. Activate store credit from POS Channel > Payments and enable the Store Credit payment method
2. Enable returns to be processed to Store Credit by turning on the Return to Store credit payment option
3. Manage staff permissions for Redeem Store Credit and Manage Store Credit from the POS Channel > Staff permissions

Once you've enabled store credit on POS:
1. Store credit will be available when a customer is added to a cart for fast checkout, as well as within net payable exchanges
2. Return to store credit will be an option in the return flow, as well as net refundable exchanges
3. You can view, add/remove store credit from the Customer details on POS

Requirements & Limitations
* Store Credit requires you to use new customer accounts
* To use store credit on Shopify POS, it must be enabled for your online store
* There is not currently customer verification on POS, staff will need to manually verify a customer using store credit at checkout

For more information on using store credit on Shopify POS, visit the Shopify Help Centre