What’s New at Shopify?

Update: We’ve added labels to denote required document tracking at label purchase in Shopify Admin.

We made a change to the experience. Previously, customs forms were available for all Managed Markets orders, regardless of whether or not it was required to be printed and attached to the outside of the parcel.

Now, we've modified the experience so that the customs form only displays if it is being shipped to a non-paperless trade country.

• If the customs form doesn't display in Admin, it is because the destination is a paperless trade country. You do not need to print the commercial invoice; it is included electronically via the shipping label.

• If you do see a customs form available in Shopify Admin, please print it out and attach to the outside of the parcel prior to handing it to the carrier.

Printing of the commercial invoice is only required if the parcel is shipping to a non-paperless trade country. Most countries support paperless trade, and the carrier and customs agencies pull the commercial invoice via the barcode on the label.