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August 11, 2026

Managed Markets is ending Delivered Duty Unpaid (DDU) support

On August 24, 2026, Shopify Managed Markets will stop supporting delivered duty unpaid (DDU) in every country and region where it supports delivered duty paid (DDP).

What's changing

  • Markets that use or inherit DDU automatically move to DDP wherever Managed Markets supports it.
  • Customers in those markets will now pay duties and taxes at checkout, not to the carrier or customs on delivery.

Collecting duties and taxes at checkout helps avoid surprise costs on delivery and makes international shopping more predictable.

What you need to do

If you want your customers to keep paying on delivery, turn off Shopify Managed Markets before August 24, 2026. Otherwise, no action is needed.

Learn more about Managed Markets in the Shopify Help Center.

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