January 31, 2026

Flow: Send emails using your sender email address

The Send internal email action in Shopify Flow will now display the sender email address for your store in the From field of the email. Before this change, the action would display “flow@shopify.com” in the From field.

To ensure emails are sent correctly, go to Settings > Notifications in your Shopify admin and ensure the sender email is properly configured. If you use a third-party domain, then you may need to authenticate your sender email address to prevent your emails messages from being flagged as spam and ensure that your email messages are delivered.

Email recipients may also need to update their email filtering or forwarding rules to match the sender email address instead of "flow@shopify.com".

Update: this work has been completed as of March 11th, 2026.

For more information, visit the documentation. For questions and feedback, visit the Shopify community.