What’s New at Shopify?

This update will ensure your customers will only be charged a single flat shipping rate when orders are fulfilled from multiple locations within the same location group.

Previously, if your customer’s order included fulfillments from more than one location in the same location group, shipping rates were added together. With this update, a single flat rate will be applied to the order. This ensures that the shipping charges presented to your customers aren't higher than expected, which can help to reduce abandoned carts.

Shipping rates will still be summed if the order includes items from different location groups. Furthermore, weight-based, carrier-calculated, and app shipping rates aren't affected by this change and will continue to be summed at checkout.

For more details, learn about how combined shipping rates work and how to manage locations in shipping profiles.