What’s New at Shopify?

Managing staff access to customer information is critical for retail businesses. Updated permissions give you greater control over how your staff interacts with customer data:

Simplified access for all staff: All staff can now view customer profiles and add customers to the cart by default, streamlining checkout and improving customer experience without compromising data security.

Granular control options: We've replaced the previous all-or-nothing "Manage Customer" permission with more precise controls, letting you determine exactly who can:
* Create new customers
* Edit customer information
* Delete customer profiles
* View customer metafields
* Edit customer metafields

These granular permissions help you grant appropriate access based on staff roles. For example, you might allow all associates to view customer information, but reserve editing capabilities for managers.

To configure these new permissions, visit POS Channel > Staff and update your staff roles with these granular controls.

For more information, visit the Shopify Help Centre