What’s new in Shopify

Shopify POS v11.3 introduces the ability to create orders for future pickup directly in-store. Retail staff can now select Pickup as the delivery method when creating an order in POS, making it easier to sell items that customers will collect at a later date.

This new workflow helps merchants support common retail scenarios like made-to-order products, tailored items, customized goods, or items that need to be transferred before fulfillment. Once a pickup order is created, staff can use Shopify POS’s existing pick and pack workflow to prepare and fulfill the order when it’s ready.

Updates include:

• *Pickup as a delivery option in POS: *Staff can now create pickup orders directly from the POS device.
• *Built into existing fulfillment workflows: *Pickup orders can be fulfilled using the current pick and pack workflow in POS.
• *Supports future fulfillment: *Staff can sell items that are in stock now or expected to be available later.
• *A more consistent retail workflow: *Store teams can manage pickup orders in POS without relying on Shopify Admin or workarounds.

This update closes a key gap between in-store selling and omnichannel fulfillment, giving retail teams a more reliable way to create and manage customer pickup orders directly from the sales floor.

*Access: *Available in POS v11.3 when the “Pickup in store” fulfillment method is enabled in the store. Admins can also set the “Fulfill shipping and pickup orders” staff permission in their admin under Sales channels > Point of Sale to control which staff can manage pickup orders. This release supports pickup orders for the current location in POS.

Learn more about creating and fulfilling pickup orders in the Help Center