What’s new in Shopify

We’ve updated the Shopify Payments Payouts page to make payout information easier to understand. The amount previously labeled To be paid is now labeled Payout balance, matching the language used across Finance. We’ve also added help text that explains how payout balance is calculated: payments minus refunds, disputes, and fees.

If funds are held in reserve on your account, the Payouts page continues to show the reserved amount separately, with help text explaining that reserved funds are temporarily held to help cover disputes, refunds, and chargeback risk. This update only changes how payout and reserve information is labeled and explained there is no change your payout timing, reserve terms, or payout amount.

Learn more about Shopify Payments payouts and reserves in Shopify Payments in the Shopify Help Center.